Privacy Policy

We collect both personal and non-personal information to improve your shopping experience and process your orders.

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect details such as your name, email address, shipping address, phone number, payment information, and any other information you provide.

  • Non-Personal Information: This includes details like your IP address, browser type, device information, and how you interact with our website (e.g., pages viewed, time spent on the site).

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Process and fulfil your orders, including payment processing and shipping.

  • Communicate with you about your orders, promotions, and updates.

  • Improve our website, services, and customer experience through analytics.

  • Detect and prevent fraud or unauthorised activities.

  • Comply with legal obligations.

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following instances:

  • Service Providers: We use third-party service providers (e.g., payment processors, shipping companies) to help us fulfill orders and run our business.

  • Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a legal process, or prevent fraud.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage. Cookies allow us to remember your preferences, track website activity, and improve site functionality.

You can choose to disable cookies through your browser settings, but this may limit some functionality on our site.

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorised access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure.

You have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your personal data.

  • Opt-out of receiving promotional emails by following the unsubscribe instructions in any communication we send.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After that, we securely delete or anonymise the data.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any information.

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately, and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review the policy periodically.